Privacy Policy

Effective Date: January 14, 2025

ListLadder ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully. If you do not agree with its terms, do not access or use our services.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, mailing address, phone number, payment details, and other information you provide during registration or account setup.
• Technical Information: IP address, browser type, operating system, and usage data such as the pages you visit and actions you take on our platform.
• Marketing Data: Your preferences for receiving communications and promotional offers.
• Affiliate and Referral Data: Referral codes, affiliate earnings, and related performance data.

2. How We Use Your Information

We use your information to:

• Provide and maintain our services.
• Process payments and subscriptions.
• Improve platform functionality and user experience.
• Send account updates, promotions, and other communications.
• Comply with legal and regulatory obligations.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Payment processors, such as Stripe and ThriveCart, to manage transactions.
• Service providers for analytics, email communications, and hosting.
• Legal authorities, if required to comply with applicable laws or respond to valid requests.
• Your ListLadder team, as necessary for affiliate and matrix-related operations.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to track your activity on our platform and improve user experience. You can manage your cookie preferences through your browser settings. For more details, please see our Cookie Policy.

5. Data Retention

We retain your data as long as your account is active or as needed to provide our services. We may also retain information to comply with legal obligations, resolve disputes, and enforce our agreements. When no longer needed, data is securely deleted.

6. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no system is completely secure, and we cannot guarantee the absolute security of your information.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the information we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal or contractual obligations.
• Restriction: Request to restrict the processing of your data.
• Objection: Object to processing based on legitimate interests or for marketing purposes.
• Portability: Request the transfer of your data to another service provider.

To exercise your rights, please contact us at [email protected].

8. International Data Transfers

Your data may be transferred to and processed in countries outside your own. In such cases, we ensure appropriate safeguards are in place to protect your privacy, such as standard contractual clauses or equivalent measures.

9. Children's Privacy

Our platform is not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we do, we will notify you by email or through a notice on our platform. Please review this policy periodically for updates.

11. Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Email: [email protected]
Mail: 721 Allen Drive, Grand Rapids, MN 55744

By using ListLadder, you acknowledge that you have read and understood this Privacy Policy.